OCTOBER INTERMEDIATE WHEEL

Cancellation Policy

WHEN YOU BOOK A CLASS AT LETTER CAT, YOU ARE AGREEING TO THE FOLLOWING TERMS: - If you arrive later than 10 minutes to class, the door will be locked and you will be asked to reschedule. The first 10 minutes are the most important. Please be respectful to the other participants and the instructor's time and arrive on time. - 100% refunds will be given on a very limited basis (think illness diagnosis, limb amputation, house fire, etc). - If you need to cancel a class, please contact me BEFORE your scheduled class. You will either be offered a chance to reschedule, OR receive a 50% refund. - NO REFUND will be given to no calls / no shows, but you will be offered a chance to reschedule. - If your piece did not turn out the exact way you were expecting (a glaze mishap, a chip, a small crack), you will be offered a coupon to come back to the studio for a % off. The coupon will coincide with the level of "oops". - If you want to take a class with a group, and see there is only 1 spot left, book it, and then decide you do not want to take the class because there are no spots for your friends, you will not get a refund. If you do not understand or are confused, please call before you book to clarify. BOOKING: Please note, if you’re unable to select the number of participants for a class, that means there aren't enough seats available for you to book. Example: Our classes have 6 total spots and 5 have already been booked, you’ll only be able to select up to 1 participant. If all 6 spots are taken, the option to add participants will no longer appear. Tip: Try to book your full party at once to ensure you have enough seats! Need more than 6 seats? Fill out this form and we'll be happy assist! https://www.lettercatstudio.com/bookings

Contact Details

• 1106 East 43rd Street, Kansas City, MO, USA

  ‪(816) 226-7130‬

  info@lettercatstudio.com